Overview
No refunds are available. All payments made to WBIZ are final and non-refundable.
This policy covers cancellations for WBIZ paid plans. WhatsApp conversation fees billed by Meta are handled separately, as explained below.
Refund and Cancellation
How cancellations work on WBIZ paid plans, our no refund policy, and how Meta's conversation fees are handled.
1. Free plan
WBIZ offers a free plan with no charges. Since there is nothing to pay on the free plan, there is nothing to refund.
2. Cancelling a paid plan
You can cancel a paid plan at any time from your billing settings. Your cancellation takes effect at the end of the current billing cycle, and you keep full access until then with no extra charge.
3. No refunds
WBIZ does not offer refunds. Once a payment is made it is final and non-refundable. This applies to monthly and annual plans, add ons, partly used or unused periods, downgrades, and plans cancelled before the billing period ends. When you cancel, you keep access until the end of the period you have already paid for.
4. WhatsApp conversation fees
Meta bills conversation fees directly, and these are not refundable through us. If you have a question about a Meta charge, contact WhatsApp Business support.
5. Billing
No refunds are available. For any billing question, contact us directly at support@wbiz.in.
6. Chargebacks
Please contact us before raising a chargeback. A direct message usually sorts things out faster than a formal dispute.
FAQ
Refunds and cancellation, common questions
Anything missing, a founder will answer directly.
How cancellation works. Platform payments are final and non-refundable.
No. All platform payments are final and non-refundable.
Meta's fees are pass through and set by Meta, so they follow Meta's terms.
From your account or by contacting support. See the cancellation steps here.
No new platform charges after cancellation. Usage already incurred still applies.
There is a free tier with no timer, so you can try before paying.
You can export it, and it is deleted per the retention terms.
Ask support about options that fit your situation.
No. Annual plans are not refunded, in full or pro rata.
No. No refunds are available. For any billing question, contact us directly at support@wbiz.in.
Email support@wbiz.in with your account and the details.
Discounts reduce the charge and are not paid out as cash.
No refunds are available. For any billing question, contact us directly at support@wbiz.in.
Your number stays with your WhatsApp Business Account. We help you move it if needed.
The full cancellation and no refund terms are on this page.